Effective Date: November 12, 2025
Company Name: Crystal Alkaline Water
Address: 8003 Archibald Ave, Rancho Cucamonga, CA, 91730
Email: crystalalkalinewaterco@gmail.com
Phone: 909-552-7143

1. Acceptance of Terms

By accessing or using our website, mobile applications, refill stations, delivery services, or other products (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not access or use the Services.

2. Services Provided

Crystal Alkaline Water provides reverse osmosis and alkaline water refills, equipment rentals or purchases (e.g., dispensers, crocks), promotional offers, and memberships (where applicable). We reserve the right to modify or discontinue any part of the Service at any time without notice.

3. Eligibility

You must be at least 18 years old to use our services. By using our Services, you represent and warrant that you meet this requirement.

4. Payment Terms

  • All prices are listed in USD and may be subject to applicable taxes.

  • We accept major credit/debit cards and digital payment methods.

  • Subscriptions, if offered, are billed on a recurring basis until canceled.

  • All sales are final unless otherwise stated in our Refund Policy.

5. Equipment Use

If you rent or purchase equipment (such as 5-gallon jugs or dispensers), you agree to use it safely and responsibly. We are not liable for misuse or damage caused by third-party products.

6. Health Disclaimer

Our water is filtered using advanced purification technology. However, we do not make medical claims or guarantees of health benefits. Always consult with a qualified health professional regarding your personal hydration needs.

7. User Conduct

You agree not to:

  • Violate any local, state, or federal law;

  • Tamper with our refill equipment or hack our website;

  • Use our branding or likeness without permission.

We reserve the right to terminate or block access for any violations.

8. Intellectual Property

All content, trademarks, logos, and visuals are the property of Crystal Alkaline Water or its partners. You may not reproduce or redistribute any material without express written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Crystal Alkaline Water is not liable for any indirect, incidental, or consequential damages arising from the use of our Services.

10. Modifications

We reserve the right to update or modify these Terms at any time. Your continued use of the Services after changes means you accept the updated Terms.

11. Contact Us

If you have any questions, reach out to us:
📧 crystalalkalinewaterco@gmail.com
📍 8003 Archibald Ave, Rancho Cucamonga, CA, 91730